Politique de confidentialité

Last updated: September 26, 2025

Little Sapling operates this store and website — including all related information, content, features, tools, products, and services — to give you a curated shopping experience (the "Services").

Little Sapling is powered by Shopify, which helps us deliver these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, or otherwise interact with our Services. If anything in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy takes priority when it comes to the collection, processing, and sharing of your personal data.

Please read this carefully. By using our Services, you confirm that you understand and agree to how we handle your information as described below.

Information We Collect

When we say "personal information," we mean any information that identifies you or could reasonably be linked to you.

We may collect:

  • Contact details: Name, billing address, shipping address, phone number, and email.
  • Payment details: Card numbers, payment confirmations, and other transaction information.
  • Account details: Username, password, preferences, and settings.
  • Order history: Items you view, add to your cart, buy, return, or exchange.
  • Communications: Anything you send to us, such as customer service requests.
  • Device information: IP address, browser type, network connection, device identifiers.
  • Usage information: How you navigate and interact with our website.

Where We Get This Information

We collect information:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through your device, cookies, and similar technologies.
  • From service providers who help us operate our business (like shipping or payment partners).
  • From partners or other third parties (for example, for advertising and analytics).

How We Use Your Information

We use your personal information to:

  • Provide and improve our Services: Process your payments, fulfill orders, manage returns, remember your preferences, and create a personalized shopping experience.
  • Communicate with you: Respond to messages, send account updates, order confirmations, and important notices.
  • Send marketing and promotions: Email or display offers and updates you may find interesting (you can opt out at any time).
  • Keep things secure: Detect and prevent fraud, protect accounts, and ensure safe transactions.
  • Meet legal obligations: Respond to legal requests, enforce our policies, and resolve disputes.

When We Share Your Information

We may share your information with:

  • Shopify and other vendors who provide technology, fulfillment, shipping, or analytics services.
  • Marketing partners to help us show you relevant ads.
  • When you ask us to, or consent: For example, when using social media integrations or when we ship your order.
  • Our affiliates and within our company group.
  • In a business transaction: Such as a merger, acquisition, or legal requirement.

Relationship with Shopify

Our store is hosted on Shopify. They collect and process some of your data to help us run our business and improve the platform.

You can read more about how Shopify handles your data here:

Children's Data

Our Services are not intended for children under the legal age of majority in your country.

We do not knowingly collect data from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

Security & Data Retention

We take reasonable measures to protect your data, but no system is completely secure.

We keep personal information only as long as necessary to:

  • Maintain your account,
  • Fulfill your orders,
  • Meet legal obligations,
  • Resolve disputes,
  • Or enforce agreements.

Your Rights

Depending on where you live, you may have the right to:

  • Access / Know what personal data we hold about you.
  • Delete your personal data.
  • Correct inaccurate information.
  • Receive a copy of your data (portability).
  • Opt out of targeted advertising or the sale/sharing of your personal data.
  • Manage marketing preferences and unsubscribe from promotional emails.

If you are in the UK or European Economic Area, you may also:

  • Object to certain processing of your data.
  • Request restrictions on processing.
  • Withdraw consent where processing relies on your consent.

To exercise these rights, contact us at the details below. You can also use Shopify’s Privacy Portal.

Complaints

If you have concerns about how we handle your data, contact us first so we can try to resolve it.

If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

International Transfers

We may transfer and store your data outside your country.

If we transfer your data outside the EEA or UK, we rely on legal mechanisms such as Standard Contractual Clauses to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we’ll post the updated policy here and update the "Last updated" date.

Contact Us

If you have questions or want to exercise your privacy rights, contact us at:

📧 Email: support@littlesapling.com