Política de envío
We’re committed to delivering your order quickly, safely, and sustainably.
⏳ Processing Times
- Orders are processed within 2–5 business days.
- You’ll receive a confirmation email with tracking details once your order has shipped.
🌍 Shipping Locations
We ship worldwide, including the European Union, UK, USA, Canada, Australia, and New Zealand.
If your country isn’t listed at checkout, please contact us and we’ll do our best to help.
💲 Shipping Costs
- Standard Shipping: Calculated at checkout based on your location and order weight.
- Free Shipping: Available for orders over £75.
- Any customs duties, taxes, or import fees are the responsibility of the customer.
📦 Delivery Times (Estimated)
- USA & Canada: 7–15 business days
- Europe & UK: 5–12 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 10–25 business days
Delivery times may vary depending on customs clearance, shipping delays, or peak seasons.
🔄 Split Shipments
Because we work with multiple eco-conscious suppliers, your order may arrive in separate packages.
- You’ll receive tracking numbers for each shipment.
- Don’t worry — there are no extra costs for split shipments.
- If you receive part of your order and another part hasn’t arrived yet, it’s likely still on its way.
🔍 Order Tracking
All orders include tracking information. You’ll receive an email with your tracking number once your package has been dispatched.
🌱 Eco-Friendly Shipping
We aim to reduce our environmental footprint:
- Some items may ship directly from our suppliers to reduce unnecessary transport.
- Whenever possible, we use minimal, recyclable packaging.
❗ Delays & Issues
While rare, shipping delays may occur due to customs, weather, or carrier issues. If your order is delayed beyond the estimated timeframe, please contact us at [your email] and we’ll assist you.
📩 Questions
If you have any questions about shipping, email us at support@littlesapling.com — we’re happy to help.